Jan 2010 - May 2014
- Principle Product Designer and UX Manager
- Rethink customer service in a social world.
- Lead Service Cloud UX team and simplify agent experiences.
- Design mobile CRM products that are simple, fast, smart and delightful.
1. Define the Problem. Create the story.
Articulate, why we need this.
2. Design and generate concepts.
Think across devices.
3. Refine the details.
Iterate and test the experience.
Mar 2000 - Jan 2010
- Design Director and Product Manager
- Oracle Education Foundation
Think.com and ThinkQuest
Students create, communicate, and collaborate on projects.
Aug 1995 - Jan 2010
- Art Director, Design Manager and 3D Animator
- Motion graphics design for BBC America, Discovery and PBS.
My Dated Demo Reel >
Better Slide Deck + Rapid Prototype
Enjoy the ride.