Chatter Answers

Salesforce.com

Chatter Answers is self service support. The product integrates community questions, cases, articles, private and public answers into one experience.

Links:

I created this video to highlight the problems with traditional multi-channel support and demo my application design solution.
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Chatter Answers aggregates public community answers and private customer service answers into one feed block.
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Diagram the life cycle of a question in the feed. Integrate public and private conversations. Bring focus and collapse.
Concept and simplify Chatter Answers mobile experience.

ThinkQuest.org

Oracle Corporation

ThinkQuest was a global student website competition and a library. The site has 3 million visits a month. Think.com content creation and collaboration tools were integrated into ThinkQuest.

More details on my blog:

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ThinkQuest.org
My Work
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ThinkQuest.org
Creating content on a page
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ThinkQuest.org
Managing user accounts
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I created this image to launch ThinkQuest. It attracted attention and communicated ThinkQuest's global spirit.

Think.com

Oracle Corporation

Think.com was an educational social environment that encourages kids to create, communicate and collaborate. The site had 500,000 users and one million visits a month.

More details on my blog:

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Think.com Projects
Experience Map
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Think.com
Class Site
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Think.com
People Online
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Think.com
Visit People

UX

Various

Other UX related projects.

More details on my blog:

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A project to create navigation elements for Google Earth desktop client.
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NIC was a Linux internet appliance company founded by Larry Ellison. My role was to design all the elements needed to interact with the machine.

Illustration

I like to draw.

When I am not designing applications, playing with my son, out on a bicycle ride then I am drawing.

More can be found on my blog:

illustrate-lostinspace
Lost in Space
Acrylic Paint on Canvas
illustrate-thinkbot
ThinkBot
Acrylic Paint on Canvas
illustrate-omar
Omar and the Giant Cherry
Acrylic Paint on Canvas
Yoga
I Like Yoga
Acrylic Paint on Canvas
Design by Consensus
Pen and Watercolor
Bigmen
Big Men
Digital Illustration

Motion Graphics

Television

My life before Interaction Design was in motion graphics for TV. I worked on projects for BBC America, Discovery, TLC and PBS.

More can be found on my blog:

My dated [1995-2000] motion graphics demo reel.